Beckton Flowers Accessibility Statement

Our Accessibility Commitment

At Beckton Flowers, we believe every customer in Beckton should be able to order flowers online with confidence and ease. We are dedicated to making sure our website is welcoming and accessible to everyone, regardless of their abilities or the technology they use. We strive for a digital experience that enables all Beckton customers to find and order beautiful flowers without barriers.

WCAG 2.1 AA Compliance

Our website is developed and maintained with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as our standard. These internationally recognised guidelines help us structure content and functionality so that it can be accessed by as many people as possible, including those with visual, auditory, motor, or cognitive disabilities. By following the WCAG 2.1 AA criteria, Beckton Flowers aims to deliver equitable online shopping for all customers in Beckton.

Screen Reader Compatibility

To support users who rely on assistive technology, Beckton Flowers has implemented features that ensure compatibility with leading screen readers. Our website’s layout uses semantic HTML and appropriate ARIA (Accessible Rich Internet Applications) attributes so that information is clearly conveyed. Navigation, product listings, and interactive controls are labelled and structured for clarity, so screen reader users can browse and order flowers online with ease.

High Contrast and Readable Design

We recognise the importance of visual accessibility, especially for customers with low vision or colour blindness. Our website features a high contrast design, clear typography, and scalable font sizes. Visual elements and backgrounds meet recommended contrast ratios, so information remains readable in various settings. Interactive elements, such as order buttons and links, are distinctly styled for better visibility and usability by everyone.

Continuous Improvement

Accessibility is an ongoing journey. Beckton Flowers regularly evaluates our website to maintain and improve upon our accessibility standards. This includes testing with automated tools, manual checks, and feedback from real users. We monitor updates to web accessibility guidelines and best practices, so our website remains user-friendly as technology and customer needs evolve.

Contacting Us About Accessibility

We encourage all Beckton customers to reach out if they encounter accessibility issues or have suggestions for improving our service. Your input helps us create a more inclusive website and ensures that everyone can order Beckton Flowers online comfortably. For assistance or to provide feedback, please use the contact form on our website or visit our local shop. We are committed to addressing your concerns promptly and making any necessary adjustments to support your needs.

Ensuring Inclusive Access for All Beckton Customers

Beckton Flowers is proud to serve our local community and beyond with an online ordering experience that is as accessible as it is beautiful. Every visitor deserves to navigate our site easily, find the perfect bouquet, and complete their order smoothly. We firmly believe that accessibility means better service, wider reach, and a stronger community spirit. Thank you for choosing Beckton Flowers—we are honoured to deliver joy to everyone, every day.